Clinical Implementation Manager

Signing a practice is the start; a great first two weeks is what makes it stick. You’d own onboarding end to end — connecting Kubo to the practice’s PMS, mapping their providers and templates, and being the person the team trusts while Kubo becomes part of how they work.

What you would do

• Own onboarding from signature to steady state — configuration, PMS connection, template mapping, and training.
• Learn each practice’s real workflow and shape the setup around it instead of forcing a default.
• Be the first responder for new practices, and close the loop with the founders on anything the product should handle better.
• Build the onboarding materials and checklists that let the next ten practices go live faster than the last.

What we look for

• You have implemented or supported clinical software in dental, surgical, or healthcare settings.
• You are comfortable talking to surgeons and front-office staff in the same afternoon and adjusting your register for each.
• You are organized enough to run several onboardings at once without dropping the thread on any of them.
• You treat a confused customer as a problem to solve, not a ticket to close.

Nice to have

• Hands-on familiarity with a dental or surgical PMS (Dentrix, Open Dental, WinOMS, OMSVision, and the like).
• A clinical or dental-office background.