Kubo Dialer

Coming soon

Post-op calls that actually happen.

Kubo opens the call the case calls for, dials it on your practice number, and files what was said to the chart.

HIPAA compliant

Riverside Oral Surgery Oral & Maxillofacial Surgery
Queued
Post-op call · day 1 Surgical extraction #17, 32 · IV sedation
Office line · (415) 555-0142 0:00
Call note

Opened from yesterday’s case

Trusted chair-side by

How Dialer works

From a finished case
to a documented call.

No sticky notes, no shared spreadsheet, no calling from a personal cell and writing it up later. Your team still approves every note before it reaches the chart.

01

The case closes

A visit is completed or a note is signed. Kubo opens the follow-up that case calls for.

From the day’s schedule
02

The call gets an owner

It lands on the right person’s list at the right hour, with the reason and the case attached.

Assigned, not remembered
03

Somebody calls

Dial from Kubo on the practice number, or log the call you already made from the operatory phone.

In Kubo or anywhere
04

The note files itself

Kubo drafts what was said and how it ended. You approve it, and it goes to the chart.

Straight to your PMS

The call queue

Every call has an owner.

Kubo assigns every call to the right person, with the case details attached — from post-op checks to no-show follow-ups.

  • Owned by a seat, not a person Front desk, treatment coordinator, surgical assistant. Everyone opens Kubo to their own list, and cover is a reassignment instead of a conversation.
  • Ordered by what the day needs Day-one post-ops come before next week’s healing checks. Anything overdue stays at the top until somebody makes it.
  • Nothing falls off quietly A call that doesn’t connect goes back on the list with the attempt recorded — not into a drawer, and not onto a sticky note.
Call queue
  1. Post-op check · day 1 Surgical extraction #17, 32 · IV sedation Surgical assistant
    Up next Today 9:00
  2. Post-op check · day 1 Implant #30 · ridge graft Surgical assistant
    Due Today 9:20
  3. Pre-op instructions Full-arch · sedation tomorrow 7:30 Front desk
    Due Today 2:00
  4. Two-week healing check Implant #19 · suture removal booked Surgical assistant
    Called Yesterday

Follow-up automation

You set the rules. Kubo queues the call and puts it in front of the right person.

Kubo · outbound Connected
Post-op call · day 1 Surgical extraction #17, 32 · IV sedation
Patient sees Office line · (415) 555-0142
2:37

Recording on · disclosed at the start of the call

Log this call Attaches to: Post-op check · day 1
Outcome
SpokeVoicemailNo answer
Duration 3:40
Called by Surgical assistant
What was said

Files to the chart with the rest of the call history

Built-in calling

Dial from Kubo.
Or log the call you made.

Calls from Kubo go out on the practice number, so patients see the office and call the office back. Calls made any other way still belong in the record.

  • Dialed in Kubo Open the call from the queue and it connects. Duration, outcome, and recording are captured as you talk.
  • Logged after the fact Called from the operatory phone or your cell? Log the outcome in a few taps and it joins the same history.

Your number stays yours, and patients still call the front desk back.

AI call notes

You hang up.
The note is already drafted.

Kubo listens to the call and drafts what the patient reported, what your team advised, and any follow-up.

  • Written in your format Call notes use the same headings and shorthand your practice already uses.
  • Reviewed before it files Every note arrives as a draft. Edit, approve, and it goes to the chart under the caller’s name.
  • Clinical flags on top A new medication or an unexpected symptom is flagged at the top of the note, not buried in the body.
Post-op call · day 1 Surgical extraction #17, 32 · IV sedation
Duration 4:12 Outcome Spoke with patient
Reported

Swelling as expected for day one. Pain controlled with ibuprofen. No fever, no bleeding, eating soft foods.

Advised

Continue ibuprofen as directed, begin warm salt-water rinses tomorrow, soft diet through the weekend.

Plan

No concerns raised. Suture check stays as scheduled. Office number given for weekend questions.

Pre-op call · sedation Full-arch · immediate load · IV sedation
Duration 3:05 Outcome Spoke with patient
Confirmed

Nothing to eat or drink after midnight. Escort arranged. Arrival 7:15 for a 7:30 start.

Reviewed

Current medication list. Morning blood pressure dose with a sip of water.

For the surgeon New inhaler since the consult — sent to the surgeon before the case.

Two-week call · implant Implant #19 · ridge preservation
Duration 2:48 Outcome Spoke with patient
Reported

Site comfortable, no drainage or looseness. Back to a normal diet on that side.

Plan

Keep the suture removal appointment. Restorative referral to go out after that visit.

Call history

Who called.
What happened.

Every call attempt stays on the patient record, with its outcome, duration, and note.

  • Every attempt counts See no-answers, voicemails, returned calls, and completed conversations in one history.
  • Calls stay with the note Keep the call details and resulting documentation together for easy reference.
  • Find any call fast Filter by outcome, caller, or date to see exactly what happened.
Call history Post-op check · day 1
  1. No answer Outbound · office line Mon 5:02 pm
  2. Spoke Post-op day 1 4:12 Mon 5:55 pm

The call is made.
The chart already knows.

Kubo opens the follow-up, puts it on somebody's list, dials it on your number, and files the note when you hang up.