What's new · April 2026
April launched Kubo Dialer — calls placed and received inside Kubo, with a shared queue and AI-drafted notes on every call — and a note template editor where you describe the change you want and Magic Edit makes it.
April was about the phone. Calls are a large part of the front desk’s day and, until now, none of them lived anywhere near the chart. That changes with the Dialer.
Place and receive calls without leaving the dashboard. Every call is logged with a full history, and status updates in real time across everyone’s screens. See Dialer.
Assign calls to groups of users with queue rules, so the right people pick up the right calls.
Each call is transcribed and turned into a draft note that staff review and finish in seconds. No more retyping a conversation from memory. Kubo also recognizes when a call hits an answering machine and tracks it as voicemail.
Create and edit note templates directly in Kubo. When you want something changed, tell Magic Edit what you want in plain English and it makes the edit for you. See Templates.
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